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Thursday, April 21, 2011

It's All About the Brand

Dear IMC Students, 

My mother's surgery went well - without a hitch!  I'll be spending the rest of the day and tomorrow helping her recover. For your time with Scott Hamula- please note that your in-class work is both here on this blog and on Blackboard. Please submit your thoughtful answers on Blackboard before the end of class.
Background Information on Honeywell International, Inc.
NEW YORK, April 20 (Reuters) - Diversified U.S. manufacturer Honeywell International Inc (HON.N) posted a higher-than-expected quarterly profit and raised its full-year sales and earnings forecast. 

Please read the article below:

Now peruse the brand portion of this website:

Kindly address the following questions: 
 

1) Who are the "brand ambassadors" for Honeywell? Why?

2) Since 2004, "almost all of the company's business unites, products and services are now branded_______?

3) What is the "Honeywell Brand Promise?

4) Honeywell does not permit other logos, graphic symbols or graphics. Please share their reasoning:
Do you agree with this policy? Why or why not?

5) What are your initial impressions of this particular website? 

6) Do you feel this site has too much information? Not enough information? Or just the right amount? Explain.

7) How does Honeywell integrate IMC strategies into their branding efforts and overall brand promise?

8) This site is roughly broken down into the following categories for the brand:  ambassadors, guidelines, nomenclature, strategy and migration. Although this is an international manufacturing company and your team represents a tiny business in comparison- if you could pick one and only one of the areas above to encourage your client to focus upon- which one would it be?  Please explain your answer.

Have a great weekend! 
Michelle

 



Wednesday, April 20, 2011

Delivering on the Brand Promise- Semester Re-Cap and Friday's (4/22) Work

Dear IMC Students, 

As we have discussed this semester, true understanding of one’s brand is essential to the success of that brand. In the beginning of the year, I asked you to assess your initial impressions of your client’s brand, and to then evaluate your client’s impressions and feelings about their brand. In all cases, we worked toward mutual understanding and congruence between ourselves and the clients we serve. Many of you provided very clear directives for your clients- ensuring that they understood how to best position themselves in today’s marketplace. You helped them understand the importance of embedding their promise and connecting to target demographics. By consistently communicating their message in a clear and cohesive manner, you helped real-world small business enterprises understand how to remain competitive in today’s uncertain marketplace.

As we moved forward, we helped clients understand that there’s no such thing as a valid social media strategy without proper brand identity. As many of you know in working in your teams and with your three clients, you had to have an understanding of what their business stood for- and overall, what the overall brand promise was. We viewed examples of strong brand management campaigns that used advertising, marketing, sales promotion and public relations to best advantage. Clients visited with us on-site several times during the semester. We also met at the client’s places of business, where we made compelling presentations (to sometimes alter their opinions), directed photo shoots, analyzed operations and learned more about their business objectives. We also had no choice but to sample food and drink if so applicable. :)


Next, we looked at how to ensure IMC strategy integration either in print, TV, radio or online publishing, advertising, and more. Consistent messaging between Facebook, Twitter, YouTube and the web are what your clients and their consumers expect. In most cases, you helped the client get on-line and up and going with their social media, which was no small task.  You also found time in your busy schedules and amidst all your client work, to analyze the IMC cases related to Muzak, TED (United) and Chevy.

Finally, you just spent three weeks enrolled in the Global On-Line Challenge for Google AdWords on behalf of your clients. You tested algorithms, monitored your campaign, wrote a pre-campaign strategy for your professor and your client’s approval (don’t forget your post-campaign strategies due on 5/2!).  We used this week to make full team presentations to your client about your role in your client’s brand management, the lessons learned using the $200 you had to spend on their behalf with Google AdWords and your overall strategy going forward as you approach your final project preparation. Today, marks the last day of client visits for the semester. Congratulations!

Since I will be out on Friday (4/22) of this week, due to my mom’s surgery, my Department Chair-Professor Scott Hamula, will be coming in to take over class that day. Please make me proud!

Here’s what I will expect you to do that day:  As is expected on days we’re not making presentations, welcoming guests or working in groups, you’ll log into your blog (that's this one, right here, in case you are  I will be posing a series of questions related to Honeywell, which was named one of the “world’s most admired companies” by Fortune Magazine). You will be spending time evaluating this site: 

http://www.honeywell.com/sites/brandM/brandMng.htm and questions posed after. All questions are to be addressed in class and submitted to me via Blackboard before the end of class. Please see Blackboard for details. Also, I have one person who is expected to be out on Friday. I will share that name with Scott for attendance purposes.

I'm sure since Scott is the branding guru- he will be able to help if questions arise! Thanks so much for all you've done this year. Enjoy class on Friday and have a great weekend. Also, don't be shy about talking to Scott about the Google AdWords campaign. I'm sure he'll be interested.

All best,
Michelle

Monday, April 4, 2011

Google AdWords- Weeks 2 and 3

Dear IMC Students,

It is hard to believe that we have about one month of classes left this semester! Wow.

If you haven't opened e-mail from me today, please do so, as it recaps important information re: our last few weeks of classes, amends the syllabus accordingly (to afford more time to our Google AdWords Campaign and/or time to prepare for your presentations). As my e-mail indicates, I wish to meet with every team PRIOR to your in-class presentations. As outlined in the e-mail, I will be sending you "Doodle" calendar information for each team. Further, please note that the team presentations have been extended for a week.

It is incumbent upon each team captain to huddle together, decide which date they'd like to present. Each team captain needs to contact their clients right away to ensure that either the client and/or client rep will definitely be here to hear presentations. Please let our clients know that we moved the dates to ensure that we had time to translate our Google AdWords results to best advantage for the client presentations.

Also, this week you will receive TEAM EVALUATIONS. They will be due in class a couple of days after you receive them. Well, as usual, we have a lot on our plates. But not to worry, we can do it!

See you soon,
Michelle